Including Information Notice

Teleque Limited UK Company Registration: 07294874. Registered Office:71-75 Sheldon Street Covent Garden, London WC2H 9JQ . VAT Registration: GB 136 6639 90

This privacy statement shall apply in addition to our Data Protection Policy. To ensure fair and transparent processing of your personal data and compliance with applicable laws on data protection, we provide you with the following information:

What personal data is collected and/or processed by Teleque?

Depending on your interaction with us, the following registration details shall be collected and processed:

  • User´s Name

  • Company

  • Department

  • Salutation, if applicable title

  • Name and surname

  • Tel. no., Fax no.

  • E-Mail address

  • Address

  • IP address


How do we use your personal data?

Teleque uses the personal data we have about you for the following purposes:

  • Logging of access to our websites (IP address) for statistical purposes, optimise, improve and further develop our website, for instance by analysing user behaviour with respect to dates and times and the data volume called up on our website.

  • Communication about products, services and projects e.g. by responding to inquiries or requests.

  • Planning, performing and managing the (contractual) relationship e.g. by performing transactions and orders of products or services, processing payments, performing accounting, auditing, billing and collection activities, arranging shipments and deliveries, facilitating repairs and providing support services.

  • Advertising similar or identical products and/or services to the products or services already purchased unless you have objected and sending out newsletters.

  • Administrating and performing customer surveys, marketing campaigns, market analysis, contests, or other promotional activities or events.

  • Maintaining and protecting the security of our products, services and websites, preventing and detecting errors through the log files, security threats, fraud or other criminal or malicious activities.

  • Ensuring compliance with legal obligations (such as record keeping obligations), compliance screening obligations, and Teleque’s policies or industry standards; and

  • Solving disputes, enforce our contractual agreements and to establish, exercise or defend legal claims.



We are entitled to use and process your personal data for these purposes by virtue of the performance of a contractual relationship or the legitimate interest of Teleque or third party. If explicitly provided by you, consent can also be a legal basis for Teleque to process or use your personal data. This consent can be withdrawn at any time with effect for the future.

If the legal ground for processing your personal data is no longer available, Teleque may only further process your personal data where there is another legal ground for the processing.

Does Teleque share your personal data with a third party or country?


If legally permitted to do so, Teleque may transfer personal data to courts, law enforcement authorities, regulators or attorneys if necessary to comply with the law or for the establishment, exercise or defence of legal claims.

How long will Teleque store your personal data?


Unless explicitly indicated otherwise at the time of the collection of the personal data, we erase your personal data if the retention of the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed and to the extent the processing of personal data is no longer necessary for compliance with a legal obligation under applicable law (e.g. tax or commercial law).

Right of access to and rectification or erasure of personal data, restriction of processing, right to object to processing and right to data portability


Applicable data protection law provides you with the right to:

  1. obtain from Teleque information on your personal data Teleque holds and/or processes about you and receive a copy of your personal data being processed in a structured, commonly used and machine-readable format,

  2. obtain from Teleque the rectification of inaccurate personal data,

  3. obtain from Teleque the erasure of your personal data, unless processing of her/his personal data is necessary for compliance with applicable legal obligations,

  4. obtain from Teleque restriction of processing regarding your personal data,

  5. transmit your personal data which you actively provided to another recipient selected by you, and

  6. object, on grounds relating to your particular situation, to processing of your personal data based on a legitimate interest of Teleque or a third party.



Teleque takes reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into due account the risks involved in the Processing and the nature of the Personal Information. An example is the use of SSL technology (encryption, authentication, message integrity).

We would recommend that you log out of your account fully and take steps to delete any browsing history and cookies that may be stored to prevent that information being used by an unauthorised user.

Links to Other Websites


If any link is offered connecting to a third party website, it is as an accommodation to the respective third party site owner and without charge. Sites linked to and from this site are not necessarily under our control and we shall have no responsibilities or liabilities whatsoever for the content or privacy practices of any such linked site or any link or linking program at any time. We do not necessarily endorse companies (or related products or services) to or from which this site is linked. If you decide to access any of the third party sites linked to this site, you do so entirely at your own risk. We hereby disclaim any rights to trademarks, service marks, tradenames, logos, copyrights, patents, domain names or other intellectual property interests of third parties.

Data Privacy Contact


Teleque’s Data Protection Team provides support with any data privacy related questions, comments, concerns or complaints or in case a data subject wishes to exercise any of its data privacy related rights as mentioned above. Teleque’s Data Protection Team may be contacted at:


Teleque’s Data Protection Team will use its best efforts to handle any requests or complaints brought to its attention. The data subject has got the right to approach the competent data protection authority with requests or complaints. A list of national data protection authorities is available here.


TELEQUE LEGAL Version 1.0 - 12.2020